Shipping Policy

Shipping Policy
Order Processing Time
Please note that order processing time is separate from shipping time.

All orders are processed within 3–5 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive a separate notification when your order has been shipped.

⚠️ Important: Shipping timelines displayed at checkout apply after your order has been processed and dispatched.
 
Shipping Timelines
Shipping times vary depending on your location and the shipping method selected. We partner with trusted courier services, but occasional delays may occur due to courier disruptions or high order volumes.

 
Domestic Shipping (India)
Shipping charges for your order will be calculated and displayed at checkout based on your location and order value.

Shipping Option
Estimated Delivery Time (After Dispatch)
Price
Standard Shipping
4–7 business days
₹49 – ₹99 (based on location)
Free Shipping
4–7 business days
Free on orders over ₹999
 
 
In-store Pickup
Currently, we do not offer in-store pickup. If this changes, we will update the policy accordingly.

 
International Shipping
We offer international shipping to selected countries. Shipping charges and estimated delivery times are calculated at checkout.

Shipping Option
Estimated Delivery Time (After Dispatch)
Price
Standard Intl.
8–20 business days
Calculated at checkout
Express Intl.
5–10 business days
Calculated at checkout
 
Note: We currently do not ship to the following countries: [Insert list, if applicable]
 
Duties & Taxes (International Orders)
Your order may be subject to customs duties, taxes, or import fees (including VAT) upon arrival in your destination country. These fees are not included in your purchase total and are the responsibility of the customer.

 
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor the delivery in real time.

 
Contact Us
For any queries related to shipping or order status, please contact:
📧 contactpoojakaran@gmail.com
📍 Pooja Karan Bafna, 468 Kilpauk Garden Road, Kilpauk, Chennai, Tamil Nadu – 600010